Compare / Gallabox
Messago vs Gallabox
Every number, not every number billed.
Messago carries unlimited WhatsApp numbers on every plan, keeps seats inside the tier, passes Meta’s message charges through at cost, and hosts data in India on a deployment you can control. Here is how that compares with Gallabox, using their published pages.
Gallabox details checked against their published pages on 13 August 2026.
The short version
Unlimited numbers, no per-channel fee
Messago carries unlimited WhatsApp accounts on every paid plan from ₹1,999/mo. Every Gallabox self-serve tier includes exactly one channel: additional WhatsApp numbers are ₹1,200/mo each, capped at three on Essential and ten on Advanced, and cannot be bought at all on Basic.
Data in India, or on your own server
Messago hosts data in India, and Enterprise is a dedicated deployment on infrastructure you control. Gallabox’s own security docs place its primary data centre in the US on AWS and MongoDB Atlas, and list SOC 2 and GDPR as “in process”.
Seats come with the tier
Messago’s seats are part of the plan — 3, 5, 7, then unlimited on Enterprise — with no per-agent line. Gallabox charges ₹1,200/mo per extra user on Essential and ₹1,500/mo on Advanced, and Basic cannot add users at all.
One message rate, on every plan
We pass Meta’s per-message charge through at cost, identically on Starter and Enterprise. Gallabox’s own documentation states that conversation pricing "depends on the subscription plan you are on with Gallabox", and publishes different per-message India rates by tier.
Messago vs Gallabox, line by line
Where Gallabox does not publish a figure, this table says so rather than guessing. Sources are listed at the bottom of the page.
Price and packaging
| Messago | Gallabox | |
|---|---|---|
| Entry plan | ₹1,999/mo — Starter, billed monthly, with 3 users, unlimited WhatsApp numbers, campaigns, templates and webhooks. | Basic at ₹2,999/mo billed quarterly, or ₹2,399/mo billed annually, with 3 users. No monthly-only option is published — quarterly is the shortest commitment. |
| WhatsApp numbers | Unlimited on every paid plan, Starter included, with campaigns and automations configurable per number. | One channel included per plan. Extra numbers are ₹1,200/mo each — up to three on Essential, ten on Advanced, none purchasable on Basic. |
| Adding a seat | Seats come with the tier — 3 on Starter, 5 on Growth, 7 on Pro, unlimited on Enterprise. No per-seat line. | Basic is capped at 3 users with no seats purchasable. Essential adds users at ₹1,200/mo, Advanced at ₹1,500/mo. |
| Meta’s message charges | Meta’s published per-message rate, passed through at cost — the same rate on Starter and on Enterprise. | Their docs state conversation pricing "depends on the subscription plan you are on with Gallabox", and publish different per-message India rates by tier. |
What the entry tier does
| Messago | Gallabox | |
|---|---|---|
| API and webhooks | Both on every paid plan — 5 webhook endpoints on Starter, 25 on Growth, unlimited on Pro. | Basic has no webhooks and only the message and contact APIs, rate-limited to 100 messages a minute. Full webhooks arrive on Essential and Advanced. |
| Roles and permissions | Standard roles on every plan; custom roles with a per-resource, per-action permission matrix on Pro. | Basic has the owner role only — no admin or member. Member and admin arrive on Essential, custom roles on Advanced, custom RBAC and SSO on Enterprise. |
| Automation | Greeting and fallback on Starter; keyword rules and business hours from Growth; the visual flow builder and AI contexts on Pro. | Five active flows on Basic, but without the API, delay, CRM or Google Sheets nodes. Twenty flows on Essential, a hundred on Advanced. |
| AI answering | Runs on your own OpenAI, Anthropic or Google key from Growth, so the model bill is yours at cost and is not resold to you. | Not available on Basic. Included from Essential and metered in AI credits — 2,000 a month on Essential, 8,000 on Advanced, topped up in blocks of 5,000. |
| Analytics | Dashboards on every plan, with widgets you build yourself and analytics export on Pro. | Conversation and broadcast analytics on all plans; sequence, bot and template analytics from Essential; agent analytics and custom reports from Advanced. |
Hosting, data and control
| Messago | Gallabox | |
|---|---|---|
| Where your data sits | India. Enterprise runs on a dedicated server with data hosted in India, stated on the plan rather than quoted on request. | Primary data centre in the US on AWS and MongoDB Atlas, per their security docs. No India residency option is published outside Enterprise. |
| Self-hosting | Yes. Enterprise is your own deployment on infrastructure you control — the same product, your server. | On-premise and private cloud are listed as Enterprise-only, with no published price and no self-serve path. |
| Compliance posture | Data hosted in India on a deployment you can keep to yourself, with audit logs and a permission matrix in the product. | SOC 2 and GDPR are listed as “in process” in their security docs, alongside AES-256 at rest and TLS in transit. |
| Native WhatsApp forms | WhatsApp Flows from Growth, with answers landing on the conversation as structured fields. | Basic forms on all plans, with dynamic forms reserved for Advanced and Enterprise. |
Why teams pick Messago
One WhatsApp number or thirty, at Meta’s message rate, on infrastructure you can keep to yourself.
You run several WhatsApp numbers — brands, branches, franchises or client accounts — and do not want to pay ₹1,200 a month for each one, with a cap on top.
Your support team is growing, and you would rather not add a per-seat line every time someone joins.
You need webhooks, real roles and the API at your actual budget rather than two tiers up.
Your data has to be in India, or on infrastructure you control, rather than a US data centre.
You send enough volume that a per-message rate tied to your subscription tier is worth escaping.
You want monthly billing rather than a quarterly minimum commitment.
Where these numbers come from
Everything stated about Gallabox above comes from their own published pages, read on 13 August 2026. Vendors change plans and packaging without notice — check their current pricing before you decide, and tell us if anything here has gone stale.
- Gallabox pricing
- Gallabox security & infrastructure docs
- Gallabox docs — conversation pricing
- Gallabox docs — WhatsApp Flows
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