Product / Forms in chat
Native WhatsApp forms
Collect the details without sending anyone to a link
Native WhatsApp forms open inside the chat. The customer fills them in there, and the answers arrive attached to the conversation.
Six field types, dropped onto a screen. A form can run across several screens.
What you build here is what opens inside WhatsApp — not a web page in a browser.
Forms need a verified business account, and are not available in every region.
How it works
01
Lay out the screens
Add the fields you need and split them across screens so no single screen is a wall of questions.
02
Preview it
Check it as the customer will see it, on a phone, before anyone else does.
03
Publish
A form stays a draft until you publish it. Published forms can be sent from a flow, a rule or the inbox.
04
Use the answers
Submitted values land on the conversation, so the next step or the agent already has them — nobody asks twice.
What it does
Six field types
Text fields, dropdowns, date pickers, single-select, multi-select and buttons — the set WhatsApp supports natively.
Several screens per form
Break a long form into steps. The customer moves forward one screen at a time rather than scrolling a single sheet.
Draft, preview, publish
Nothing goes live by accident. Drafts are editable; published forms are what flows are allowed to send.
Answers attach to the conversation
Every value is stored against the contact and visible in the contact panel, so the agent picking up already knows the answers.
It opens inside WhatsApp
No browser, no link, no login. That is what keeps completion high on a phone with poor signal.
Requirements, plainly
This needs a verified business account, and WhatsApp does not make it available in every region. We check yours before you build anything.
What the customer sees
A card in the chat, a tap, and a proper form on top of WhatsApp. No browser, no login, no half-filled page abandoned on mobile data.
Talk to a person
Tell us what your team is dealing with.
We will walk your own use case through the product on a call. Pick a plan and your workspace is live as soon as payment clears, or book a demo and we will pick it up from there.