Official WhatsApp Business Platform
WhatsApp, run like a real channel.
For teams whose customer chats still live on somebody’s personal phone — one number the whole company works from, and replies written from your own order, billing and booking data.
Running on Messago
Businesses that moved their number off a handset.
GroNext Future Private Limited
Agri-input distribution. Dealer orders and dispatch updates handled by the team, not one salesman’s phone.
gronext.in ↗Digital World
Retail and service enquiries answered from a shared inbox, with saved replies keeping every agent on the same wording.
digitalworldindia.in ↗GauNext Organics Private Limited
Direct-to-customer organics. Order status and delivery questions answered automatically, people brought in when it matters.
gaunext.com ↗The situation today
WhatsApp is already your busiest channel. It just isn’t being run.
01
The history walks out
Every conversation sits in one person’s phone. When they leave, so does the customer’s entire past with you.
02
The number gets blocked
Broadcast lists and unapproved bulk messages from a personal account are exactly what gets a number restricted.
03
Nothing is measured
No one can say how many enquiries came in, how many went unanswered, or who took how long to reply.
Before
One phone, one person, no history.
After
One shared platform, the whole team, a full audit trail.
Instead of a demo video
What one conversation actually looks like.
A single thread, start to finish. On the right, what the platform did at each moment.
The difference
Replies written from your own data.
Most WhatsApp tools send the same message to everybody. Messago asks your system a question first, then writes the answer for that one customer.
Reads your orders, billing or bookings
Any HTTP endpoint you already have. Fields from the response are mapped into the reply and kept for the rest of the conversation.
A different reply per customer
Same question, different answer — because the answer is assembled from that customer’s record, not from a canned template.
Missing data hands off, never stalls
If the lookup fails or the record is incomplete, the conversation goes to a person with everything gathered so far attached.
What's inside
Six things your team will use on day one.
Risk
The number stays safe.
The fastest way to lose a WhatsApp number is to bulk-send unapproved wording from an ordinary account. Everything here exists to stop that.
Approved wording only
Anything sent outside an open conversation uses a template Meta has already cleared.
Automatic pacing on bulk sends
Campaigns are metered out rather than fired in one burst, whatever the list size.
Opt-out handled
Customers who opt out are excluded from further campaign sends.
A full audit trail
Who sent what, to whom, and when — kept against the contact, not a handset.
Role-based access
Agents answer; only the people you choose can send a campaign or edit a template.
Pricing
Four plans. Everything listed.
Per month, billed to your business. Message charges are separate and go straight to Meta.
Starter
Get your team off personal phones
₹1,999
/ month · + 18% GST
3 users · Unlimited WhatsApp accounts
Get startedIncludes
- One inbox your whole team answers from
- Keep using the WhatsApp Business app on the same number
- Bulk messages from a spreadsheet, sent now or scheduled
- See who received, read or missed each message
- No limit on messages, templates or campaign size*
- Unlimited storage for your chats and contacts*
- Saved replies for the questions you get daily
- Automatic welcome and out-of-hours replies
- Download your reports as a spreadsheet
- Decide exactly what each teammate can see and do
- *Meta sets its own messaging limits and charges per message. Those apply whatever your plan says.
- *Standard usage limits apply.
Most popular
Growth
Let automation answer the repeat questions
₹4,499
/ month · + 18% GST
5 users · Unlimited WhatsApp accounts
Get startedEverything in Starter, plus
- Auto-replies by keyword, and outside office hours
- AI answers, using your own OpenAI key
- Forms customers fill in without leaving WhatsApp
- Route chats to the right team
- WhatsApp calling, with menus and transfers
- Connect your CRM or billing system through our API
- Send invoices, order updates and reminders from your own software
- Buttons in the inbox that run your own code
Pro
For higher volume and bigger teams
₹9,999
/ month · + 18% GST
7 users · Unlimited WhatsApp accounts
Get startedEverything in Growth, with the caps lifted
- Unlimited automated workflows and chatbot journeys
- Unlimited webhook endpoints into your own systems
- Seven users instead of five
Enterprise
Your own servers, your own terms
On request
quoted per deployment
Unlimited users · Unlimited accounts
Contact us for a demoEverything in Pro, plus
- Dedicated server
- Managed hosting
- Data hosted in India
- Named support contact
WhatsApp message charges are billed by Meta and passed through at cost — no markup.
Getting live
Three steps, then your team moves in.
01
Connect the number
A new number, or one you already use — as long as it isn’t currently active on the WhatsApp consumer app.
02
Verify with Meta
Business verification and display-name approval run on Meta’s side. We prepare the submission and tell you exactly what they asked for.
03
Move the team in
Add users, set roles, load your first templates and saved replies, and switch the number over.
Meta’s business verification timing sits outside our control, so we do not quote a go-live date. What we can tell you is where your submission is at any point.
Questions
The ones we get asked every time.
Is Messago an official WhatsApp Business API provider?
Yes. Messago runs on the official WhatsApp Business Platform, built on Meta’s Cloud API — every message goes through Meta’s official API, not an unofficial workaround.
Do I need a new number?
Not necessarily. You can bring a number you already use, as long as it is not currently active on the WhatsApp consumer or Business app — it has to be released from there first. Plenty of teams prefer a fresh number so the old handset keeps working during the switch.
Can my whole team share one WhatsApp number?
Yes. Everyone answers from the same WhatsApp number at the same time, each from their own login, and the whole history stays with the customer instead of the handset it happened on.
How many WhatsApp numbers can I connect?
Every paid plan includes unlimited WhatsApp accounts, so you can run more than one number without moving up a tier.
Can Messago answer using my own order or billing data?
Yes. Messago can call your own HTTP endpoint — an order system, billing ledger or booking system — and compose each reply from that customer’s live record, handing the chat to a person when it cannot answer.
What happens to my existing chats?
History from a personal handset does not transfer — WhatsApp does not allow it. From the day you go live, every conversation is kept against the contact inside Messago, so the record starts building immediately and stays with the business.
What if Meta rejects a template?
You see the rejection in the template list with Meta’s reason. Edit the wording and resubmit — there is no limit on retries. Approved templates lock down, so a change means a new submission. We do not quote approval times; Meta reviews it.
What does Meta actually charge?
Meta prices per message, by category — marketing, utility, authentication and service — and the rate varies by country. Marketing and authentication templates are charged on every delivery; utility templates are free when the customer has messaged you in the last 24 hours. Those charges are billed by Meta and passed through to you at cost.
Talk to a person
Tell us what your team is dealing with.
We will walk your own use case through the product on a call. Pick a plan and your workspace is live as soon as payment clears, or book a demo and we will pick it up from there.