Product / Roles and access

Roles and access

You decide who can see and send what

Permissions per resource and per action. Three roles ready to use, or build your own — and a restricted page is not hidden, it simply is not there.

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messago.xylm.ai / settings / roles Messago ▾ · 3 businesses

Campaign runner

CUSTOM ROLE · 2 PEOPLE · CHANGES APPLY IMMEDIATELY

RESOURCEVIEWCREATEEDITDELETESEND
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1 2 3

1Admin, manager and agent are ready to use. Anything else you build yourself.

2Permission is set per resource and per action, not as one blunt level.

3Agencies switch between the businesses they run without a second login.

How it works

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What it does

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Example only — yours will differ

CAN THEY…ADMINMANAGERAGENT
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Works with

Shared inboxWho sees which conversations. EnterpriseCustom roles and the full audit trail.